Contact Us

Your written complaint can be submitted via email, by completing the Complaint Submission Form and sending it to the email address: [email protected], or via the post office (registered mail) to the following address: “HORIZON 1964, 26a Amalias Avenue, 105 57, Syntagma, Athens”, to ensure fair and immediate handling of the issue/complaint by sending a response within the legal timeframe limits, and no later than fifty (50) days, following the provisions of a relevant decision of the Bank of Greece. The insured party reserves every right to contact the competent authorities for an out-of-court solution, such as the Bank of Greece, or the Consumer Ombudsman, and the statute of limitations for their claims, for recourse to Justice, is not interrupted.